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Your team talks tocustomers all day.You hear none of it.

Groundsay is a small wearable for field teams. It records customer conversations, with consent, and tells you what was said, what is working and who needs help.

Listening
Illustrative example
Field conversations happen in

Your CRM knows the visit happened. It has no idea what was said.

Reps type a few words hours later, from memory. Everything useful is lost the moment they walk out.

Zoom out from one visit to the whole company.

One visit tells you what one customer said. All of them together tell you what to change. Scroll down to see how.

Illustrative example · scroll to zoom out
What you learn

One conversationCustomer said the price is too high

Ask your field a question. Get an answer you can trace back.

Every answer links to the exact moments in the conversations it came from, so a manager can listen instead of trusting a summary.

Clip it on. That's it.

The rep wears it and does their job. Groundsay does the rest after the visit.

Wear

Clip it on in the morning. No app to open before each visit.

Capture

It records the conversation once the customer agrees.

Understand

It understands Hindi, Hinglish and regional languages, and writes it all down in English.

Act

Managers see what is working. Reps get their notes and reminders.

It helps the rep too.

Nobody likes being watched. So Groundsay does the boring work for reps.

  • No more typing notesGroundsay writes them after every visit.
  • Never forget a promiseGet a reminder for every follow-up.
  • Know before you walk inSee what the customer said last time.
Today
4 follow-ups from this week's visits
Dr. Mehta · PuneTue
Bring patient support scheme details
Sunita D. · Lucknow15th
Revisit about the instalment plan
Mr. Rao · BengaluruTonight
Send the RERA possession timeline
Patil Stores · NashikDone
Share next week's trade offer

Consent first

It records only after the customer says yes.

Built for India's privacy law

Designed around the DPDP Act's rules on consent and deleting data.

Each person sees their part

Reps, managers and admins see only what they need.

We're looking for a few field teams to build this with.

If you run a field force and want to know what your teams' conversations could tell you, we'd like to hear how your team works today.

Book a 20-min call → or write to ishan@groundsay.com